APPROACH
We don’t do ‘one size fits all’. Our solutions are born out of solving problems, and not all problems are the same. Our broad range of projects is testament to that.
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We work with you, not for you.
Our approach ensures that we embrace visual story-telling on the websites we
work on. Every image, video, media file and text, especially for the homepage is
curated through an iterative design process to ensure that we bring out the most authentic and engaging version for audiences without compromising on speed, readability and value.
From complex business processes, to simplified design updates, we are keen to deliver on solutions that are both authentic and that stand the test of time... and usability.
An interdisciplinary
approach.
Our process weaves together content strategy, user experience design, engineering,
and marketing as a single discipline. We call it content experience.
It takes into account the best of AGILE methodology to ensure we stay responsive to your needs and deliver on set expectations at every milestone.
- Combined with our technical expertise, our creative curiosity allows us to be as close as possible to digital innovation and to offer you the most complete solutions possible.
Discovery
Getting to know you and your business is vital to a successful outcome, so we spend as much, or as little, time with you to satisfy all the answers to our questions. This means listening intently to gain strategic insight into your business and your customers.
Design
The design phase is an iterative phase and looks to address all the problems outlined and understood in the discovery phase. Equally important is your involvement here as this will help to inform the outcome. We’re not yes men, so sometimes our ideas may challenge you. Yes, this is the exciting step, but we cannot emphasise how important the understanding of your business underpins our design thinking here.
Development
Our in-house team of developers turn our thoughts and ideas into robust solutions. We offer off-the-shelf or bespoke solutions, but again, that entirely depends on the business objectives established at the start and the type of product or service on offer. All our solutions are hosted and monitored giving you the peace of mind that should anything go wrong, we will know about it before you do.
Delivery and measurement
We aren’t a ‘hit and run’ agency and pride ourselves on our long-term relationships with our clients. Our strength lies in a continued relationship where we gain further insight into your business, measure outcomes and navigate the path of change with you.